TOBACCO & CIGAR DISTRIBUTION
Tobacco & Cigar Software for Distributors
Connect DSD and pre-sales, warehouse and truck inventory, route delivery, private customer ordering, and cigar workflows for approved business accounts—online or offline.
A CONNECTED OPERATING SYSTEM FOR AUTHORIZED DISTRIBUTION
What is tobacco and cigar distribution software?
Tobacco and cigar distribution software connects field sales, customer-specific pricing, warehouse and truck inventory, route delivery, returns, private B2B ordering, and ERP data for authorized distributors.
inSitu Sales supports offline DSD and pre-sales workflows, cigar boxes, bundles and singles, account-specific catalogs, proof of delivery, and controlled order submission without consumer checkout or payment processing. Optional MSA MultiCat and NSM/SPM reporting can be configured for eligible companies that choose to opt in.
BUILT AROUND AUTHORIZED B2B DISTRIBUTION
Built for the realities of tobacco and cigar distribution
Keep every order inside an approved B2B network
Use company-level authorization, assigned catalogs, customer terms, roles, and permissions to keep ordering limited to approved business accounts.
Handle tobacco, cigars, and convenience items together
Coordinate complex selling units, customer-specific assortments, warehouse stock, truck inventory, returns, and delivery outcomes in one operation.
SOFTWARE FOR CIGAR DISTRIBUTORS
Serve cigar retailers and smoke-shop accounts with the right assortment at every stop
Support premium and mass-market cigar distribution without forcing cigar products, account rules, or selling units into a generic ordering workflow.
Premium and mass-market cigar catalogs
Organize brand families, product lines, allocations, and account-specific assortments for authorized cigar retailers and smoke shops.
Boxes, bundles, packs, and singles
Let sales, warehouse, and delivery teams work in the selling unit each account uses while keeping inventory conversions aligned.
Faster repeat orders for approved accounts
Give field reps and private-portal customers access to order history, assigned pricing, availability, and the products they are authorized to buy.
Warehouse-to-route cigar inventory
Connect receiving, picking, transfers, truck loads, delivery outcomes, returns, and inventory adjustments across locations.
Best fit: authorized cigar distributors, tobacco and convenience wholesalers, smoke-shop suppliers, and multi-branch B2B operators using DSD, pre-sales, or both.
ONE CONNECTED B2B FLOW
From approved account to delivery and reorder
Connect each tobacco and cigar order to the customer authorization, assigned catalog, inventory, fulfillment, delivery, and account history behind it.
Sell only within approved B2B accounts
Give DSD and pre-sales reps authorized customer records, assigned tobacco and cigar catalogs, account pricing, promotions, inventory, notes, and order history—online or offline.
Pick accurately by item and selling unit
Scan, pick, stage, and transfer cigarettes, cigars, OTP, and convenience items by piece, pack, carton, box, bundle, case, or configured unit.
Complete every authorized delivery
Track route inventory, invoices, returns, delivery exceptions, signatures, and photos for approved business customers at every stop.
Let approved companies reorder securely
Give authorized retailers, smoke shops, and cigar accounts a private portal with assigned products, account pricing, order history, and fast reordering.
Ordering only · No payment processingCONTROL ACROSS EVERY AUTHORIZED ROUTE
Move more product without losing control of access or inventory.
Keep approved accounts, tobacco and cigar catalogs, field activity, inventory, delivery outcomes, and ERP data connected across the operation.
EXPLORE INTEGRATIONSOnline and offline DSD and pre-sales
Let field teams continue servicing authorized accounts when coverage drops, then synchronize orders and activity when connectivity returns.
Warehouse, truck, and route inventory
See stock by location and vehicle while coordinating loads, transfers, picks, returns, and route settlement.
Authorized-company controls
Maintain business account, license, permit, catalog, role, and approval data used by your configured B2B workflow.
Mobile execution with ERP continuity
Give sales, warehouse, delivery, and management focused workflows while preserving consistent operational and accounting data.
TOBACCO & CIGAR-SPECIFIC DEPTH
Control the details generic ordering apps miss
Support authorized B2B access, cigar assortments, tobacco selling units, pricing, inventory, and route complexity without separating field and back-office execution.
Approved business accounts
Restrict field and portal ordering to companies your team has reviewed and authorized for the products and territories you serve.
Cigar boxes, bundles, and singles
Manage cigar assortments and selling units for premium-cigar, convenience, and specialty retail accounts.
Piece, pack, carton, box, and case
Sell and fulfill the same item in the unit each customer and team uses while keeping inventory conversions consistent.
Assigned products and brand families
Present only the catalogs, products, allocations, and availability approved for each B2B customer.
License and permit data
Store configured customer authorization fields, identifiers, documents, and renewal dates alongside the business account.
Lot, batch, and item traceability
Keep configured traceability details connected to receiving, picking, delivery, returns, and inventory adjustments.
Account pricing and promotions
Use customer-specific price lists, terms, date-sensitive offers, quantity rules, and approved product assortments.
Route loads, transfers, and settlement
Coordinate warehouse-to-truck inventory, replenishment, sales, returns, collections, and end-of-day reconciliation.
PURPOSE-BUILT DISTRIBUTION WORKFLOWS
Why generic ordering apps fall short for tobacco and cigar distributors
Generic apps can capture an order. inSitu connects the authorized account, assigned catalog, field workflow, inventory, delivery, and ERP activity behind it.
| Operational requirement | Generic ordering app | inSitu tobacco & cigar workflow |
|---|---|---|
| Approved B2B access | Basic user access varies by app | Company, role, catalog, and workflow controls for authorized accounts |
| Offline DSD and pre-sales | Often requires a connection | Capture field orders offline and synchronize after reconnecting |
| Cigar selling units | Generic item quantities | Boxes, bundles, packs, singles, cartons, cases, and configured conversions |
| Warehouse and truck inventory | Frequently handled in separate tools | Connected warehouse, vehicle, route, transfer, return, and settlement activity |
| Catalogs and pricing | One storefront or broad product visibility | Assigned products, allocations, account pricing, and order history |
| Delivery execution | Order status only | Routes, exceptions, returns, signatures, photos, and proof of delivery |
| Private B2B ordering | Public checkout is common | Approved-company ordering without payment processing in the portal |
| Reporting options | Requires external preparation | Optional MSA MultiCat and NSM/SPM data workflows for eligible companies |
Add MSA MultiCat and NSM/SPM reporting only when your company needs it.
The core tobacco and cigar distribution platform runs without these modules. Eligible companies can opt in to the reporting add-on for configured workflows.
MSA MultiCat / Multicast reporting
Prepare configured weekly reporting data for participating distributor programs, including eligible sales, returns, transfers, and inventory activity in the required file workflow.
NSM/SPM reporting
Prepare configured monthly data exports for Non-Settling Manufacturer and Subsequent Participating Manufacturer activity when a distributor's jurisdiction and filing obligations require them.
Validation and reconciliation
Review configured manufacturer, brand, customer, item, quantity, and location data before your authorized team submits a reporting file.
Reporting tools support configured data preparation and review; they do not replace legal advice or each company's responsibility to verify eligibility, current rules, filing data, and submission obligations.
EXPLORE THE OPTIONAL REPORTING ADD-ONBUILT FOR YOUR AUTHORIZED B2B NETWORK
Fit the workflow to the companies and products you serve
Support tobacco, cigars, convenience items, specialized assortments, and multi-branch operations while keeping access private and account-specific.
TOBACCO & CONVENIENCE WHOLESALERS
Coordinate cigarettes, OTP, cigars, snacks, beverages, general merchandise, customer pricing, warehouse inventory, and route delivery.
CIGAR DISTRIBUTORS
Manage premium and mass-market cigar assortments, boxes, bundles, singles, allocations, account pricing, B2B orders, and delivery.
SPECIALTY RETAIL SUPPLIERS
Serve authorized smoke shops and specialty retailers with assigned catalogs, repeat ordering, field sales, fulfillment, and account controls.
MULTI-BRANCH B2B OPERATORS
Keep company authorization, products, inventory, pricing, routes, and ERP data aligned across warehouses, territories, and business entities.
CONNECT THE FIELD TO THE BACK OFFICE
Extend your ERP with tobacco and cigar execution tools
Use inSitu Sales for authorized B2B sales, inventory, delivery, customer ordering, and optional reporting workflows while keeping your ERP or accounting platform central to the operation.
View integrations
TOBACCO & CIGAR DISTRIBUTION FAQ
Questions authorized B2B distributors ask before choosing a platform
Answers for tobacco and cigar teams evaluating field sales, inventory, route delivery, private ordering, integrations, and optional reporting add-ons.
Is this a consumer tobacco marketplace?+
No. inSitu Sales is operational software for B2B distributors. The customer portal is private and account-specific; distributors control which approved companies can access products, pricing, and ordering.
Does the B2B portal process tobacco or cigar payments?+
No. The portal supports private, account-specific ordering only. Payment processing remains outside the portal and follows each distributor's separate approved process.
Can cigar distributors use inSitu Sales?+
Yes. Cigar distributors can manage authorized business accounts, premium and mass-market cigar catalogs, boxes, bundles, singles, allocations, customer pricing, field orders, warehouse inventory, delivery, and B2B reordering.
How does inSitu support authorized-company workflows?+
The platform can store configured company, license, permit, role, catalog, pricing, and approval information and use it in field and portal workflows. Each distributor remains responsible for verifying eligibility and maintaining current authorization data.
Are MSA MultiCat and NSM/SPM reports part of the core platform?+
No. MSA MultiCat / Multicast and NSM/SPM reporting are optional add-ons that eligible companies can activate when their business and jurisdictional reporting workflows require them.
What does the optional NSM/SPM add-on support?+
The add-on can prepare configured data exports for distributor, manufacturer, brand, stamped or exempt pack quantities, and RYO activity used in applicable NSM/SPM reporting workflows. Your authorized team remains responsible for reviewing and submitting the report under current rules.
Does the field sales app work offline?+
Yes. DSD and pre-sales teams can capture orders and customer activity without an internet connection, then synchronize their work when connectivity returns.
Which ERP and accounting systems can inSitu Sales connect to?+
inSitu Sales integrates with platforms including QuickBooks, Oracle NetSuite, SAP Business One, Odoo, Xero, and other systems through available integrations and APIs.
SEE YOUR TOBACCO & CIGAR WORKFLOW IN INSITU
Connect every authorized B2B order from first visit to delivery and reorder.
We’ll map inSitu Sales to your tobacco, cigar, DSD, pre-sales, warehouse, delivery, private portal, ERP, and optional reporting processes.