|Title||Customer Success Manager|
About inSitu Sales
inSitu Sales is a growing service that allows companies and their sales reps to be connected during the day-to-day field activities. Our app for smartphone and tablets allows sales reps to place orders, mobile invoicing, create estimates, check inventory, pricing and record payments; sales managers can monitor their sales team using GPS capabilities, access to real time analytics and administration in our web portal. The app seamlessly connects the data with the company's internal information systems. We currently support QuickBooks as we are focused on small and medium size businesses, but we will support other platforms in the near future.
We are looking for a proactive and charismatic individual to join our Customer Success Team. In this role you'll be involved in both customer service support and basic technical interaction with the product development team. You will provide technical support to existing customers and trial users of the inSitu Sales app, and should have at least one year of customer service and technical support experience, or recent and relevant training.
Skills, Requirements, and Nice-to-haves